For decades, Qantas was an institution that inspired a form of civic pride in most Australians.
It was an airline with an impeccable safety record, a reputation for excellence in service, as well as being a great place to work.
In 2022, Qantas’ stellar reputation is in tatters, replaced by a long list of grievances – delayed and cancelled flights, lost baggage and safety concerns.
At the heart of this has been CEO Alan Joyce’s relentless job stripping, cost cutting and a union busting crusade that has made Qantas a pariah.
Last week, ABC TV’s “4 Corners” did an investigation into the goings on at Qantas. What it found was a company at war with its workforce and struggling to deliver for its customers.
Michael Kaine, National Secretary of the Transport Workers Union (TWU) is our guest on the pod this week, to discuss Qantas – the wounded kangaroo.
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About the host
Francis Leach, ACTU – @SaintFrankly
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Qantas – the wounded Kangaroo